This website is operated by Mahabhoga Retail Ventures Pvt Ltd under the brand name “Pushta

- A Whole New Experience" (Chakki Atta).

Cancellation initiated by customers

As per policy, once an order is placed, it cannot be canceled through the website. However, if you wish to cancel an order, you can contact our Customer Support at 7203060555 or email us at pushtachakkiatta@gmail.com. We reserve the right to deny refunds for cancellations initiated by the customer.

Cancellation initiated by "Pushta - A Whole New Experience"

"Pushta - A Whole New Experience" reserves the right to charge an operational fee for cancellations made on behalf of the customer due to reasons such as:

• Incorrect address or the address falling outside the delivery zone.

• Failure to contact the customer via phone or email at the time of delivery.

• Lack of information or authorization from the customer during delivery.

• In the event that an item is unavailable, we will inform you via phone. You can either modify the order or cancel it for a full refund.

  
  

  Refund Policy

  At "Pushta - A Whole New Experience", we do not typically allow refunds, but the following exceptions apply:

• Damaged Packaging: If the package has been tampered with or damaged during delivery (as verified by our team).

• Incorrect Item: If you receive a wrong item that does not match your order.

• Cancellation by Us: If we initiate a cancellation for reasons mentioned in the Cancellation Policy.

Note: We do not accept returns once the order has been delivered, due to our strict hygiene and safety standards. If a product does not meet your expectations, we recommend disposing of it in an eco-friendly manner.

Please notify us of any issues within 24 hours of delivery via email at pushtachakkiatta@gmail.com or call our Customer Support at 7203060555. We will respond within 24 hours.

Refunds will be processed to your original payment method. "Pushta - A Whole New Experience's" decision on refunds is final.